Returns & Exchanges
At Shameless Snacks, we want you to love every guilt-free bite; however, due to the perishable nature of our food products, we cannot accept physical returns once a package has been opened. If you are unsatisfied with your order or received damaged goods, please reach out to our support team within 14 days of delivery for a resolution.
Return Process
- 1.Review Our Policy
Ensure your request is made within 14 days of delivery and note that shipping fees are non-refundable unless the error was on our part.
- 2.Contact Support
Email our snack experts with your order number and a brief explanation of the issue, including photos if the product arrived damaged.
- 3.Evaluation
Our team will review your request within 48 business hours to determine eligibility for a replacement or a store credit refund.
- 4.Resolution
Once approved, we will process your replacement shipment or issue a credit to your original payment method immediately.